Stickdorn, Marc.

    This is service design thinking : basics, tools, cases / / Marc Stickdorn, Jakob Schneider [concept and editing].
    Hoboken, N.J. : Wiley, 2011. 373 s. : il. ; 24 cm.
    ISBN 9781118156308


Zarządzanie - podręcznik
Design thinking

   
I.9440